Privacy Policy
Last updated: March 10, 2026
1. Who We Are
BotX Indicators is operated by BotX Trading, UAE. We operate indicators.botxtrading.ae. This policy explains how we collect, use, and protect your information.
2. Information We Collect
- Account Information: Name, email, profile photo via Google OAuth.
- Payment Information: Order amounts and plan types. We do NOT store card numbers — processed by Razorpay.
- USDT Transactions: Transaction hash submitted for verification.
- Usage Data: Pages visited, browser type, IP address for analytics.
- Communications: Support messages retained for service quality.
3. How We Use Your Information
- Create and manage your account
- Process payments and deliver indicators
- Send order confirmations, access codes, and invoices
- Provide customer support
- Improve our website and services
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing.
4. Third-Party Services
- Google OAuth: Authentication. Subject to Google's Privacy Policy.
- Razorpay: Payment processing. Subject to Razorpay's Privacy Policy.
- Resend: Transactional emails (receipts, access codes).
- xAI (Grok): AI chat assistant. Chat messages processed via xAI API.
- TradingView: Your username shared to grant indicator access.
5. Data Retention
We retain account and order data while your account is active or as required by law. Request deletion at support@botxtrading.ae. Transaction records may be retained for legal/accounting purposes.
6. Cookies
We use essential session cookies for authentication only. No advertising or tracking cookies. Disabling cookies may affect site functionality.
7. Data Security
We use HTTPS/SSL encryption, hashed passwords, and secure database access. No internet transmission is 100% secure.
8. Your Rights
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Data portability
Contact: support@botxtrading.ae
9. Children's Privacy
Our services are not directed at individuals under 18. We do not knowingly collect data from minors.